Jim offers an excellent product that he has developed, which I highly recommend for any business.
Category: home
Hal Ingram – “Jim does a very good job…”
Jim does a very good job of a hands-on mystery shopping experience tailored to your industry. He was fair but candid with our associates and helped them understand how they could improve with follow-up coaching.
Troy Cripe – “hearing myself from the customer’s point of view gave me a different perspective and was extremely helpful.”
One of the many aspects about the CSS training program I found very enlightening was listening to my post-mystery shop call after I completed the CSS training. While I scored very high on the evaluation, hearing myself from the customer’s point of view gave me a different perspective and was extremely helpful.
Kenny Eaton – “I really liked the CSS training program…”
I really liked the CSS training program and found the program to be really great. The program has helped me a lot – and using the techniques I learned in the training, I have found that customers are much more willing to work and do business with us, which really helps our sales.
Matthew Hicks – “Currie Management (Bob and I) strongly endorse Creative Sales Solutions…”
Currie Management (Bob and I) strongly endorse Creative Sales Solutions and Jim Facente. Our organizations have known each a long time and our work compliments each other. We’ve seen firsthand the improvements made in organizations within a short window after working with CSS and Jim’s team.
