Kyle Thill – “We are better for our customers and feel more confident…”

Jim worked with our parts department using the mystery shopper program. Through his analysis, suggestions and training, our employees were able to take their work to another level in dealing with our customer base. We are better for our customers and feel more confident in how we deal with all situations. With Jim’s insight into our work and his training we’re markedly better equipped to be more efficient, professional and productive during our calls.


How Effective and Consistent are
Your Parts and Serivce Employees.
Find out with our FREE Performance Evaluation Offer.
CSS will evaluate up to 3 parts
and service employees at no charge.