When I’ve attended customer service and sales training programs in the past, I often walked away feeling it was a complete waste of my time. With the CSS training program, I found real-life customer service and selling ideas that were practical and easy to implement. Our company has always had a very strong focus on providing outstanding customer service and the CSS training program showed us how to expand our skills in this area while, at the same time, increasing sales. Many of our employees who attended the training mentioned to me that they found real value in the program and it was well worth the time they spent attending the training.
